Who we are
Our website address is: https://royalmaidorlando.com.
Comments, Contact Us & Online Quotes
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
When visitors submit a contact us request, we store these contacts details on our systems in order to be able to communicate with these visitors and answer any questions they may have regarding our services etc.
When visitors send through an Online Quote request we store these contacts details on our systems in order to be able to communicate with these visitors and answer any questions they may have regarding our services etc. Additionally we may reach out to these visitors to ask additional questions about their requirements and the specific quote they requested.
For both Contact Us and Online Quote requests, we upload the contact numbers and email addresses to our sms and email broadcasting systems for use in outbound marketing campaigns to let prospects and clients know about any specials we may be having, marketing material or updates on jobs booked etc.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not share any prospects or client data with anyone. We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
TERMS OF SERVICE.
SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Royal Maid Service, you may receive text messages related to follow up’s on quote requests, confirmed bookings, payments etc. Please be aware that you must accommodate the types of messages and what they are related to based on what your company does or offers to your customers. Please be aware that the standard messaging disclosures should be added.
For Example: Hello Thank you for contacting Royal Maid Service, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help” or visit our [Privacy Policy URL] at www.RoyalMaidorlando.com/privacy-policy.
Message Frequency: We generally send between 1 and 5 messages a month to our clients.
Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Opt-In Method: Customers will Opt-In for SMS messaging from Royal Maid Service through intake forms on their website located at (www.RoyalMaidorlando.com), this agreement for SMS will not be shared with third parties for marketing purposes.
Opt-out: Customers will be able to opt out of SMS messaging from Royal Maid Service by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
Standard Messaging Disclosures:
Message and data rates may apply.
Message Frequency May Vary
You can opt-out at any time by texting ‘STOP.’
For assistance, text ‘HELP’ or visit our Privacy Policy at www.RoyalMaidorlando.com/privacy-policy